dmVoice: Make sure you don't miss crucial calls
Telephones are an essential tool for any business. But what if you're unable to take calls from customers because your line is busy or you're away from the phone? dmVoice provides a solution by allowing you to divert calls to any landline or mobile number worldwide.
Should you be unable to take the call, your customers can leave messages whichyou can access via your phone or by email. This valuable service is available with any number you choose.
Key features and benefits of dmVoice
- Make sure you don't lose valuable business - from callers who are unable to leave messages
- Calls are diverted to your chosen number, but dmVoice lets callers leave a message if you don't pick up
- You can access your messages by phone or email. We send them to your email inbox as audio files
- Benefit from expert support - from people, not machines
- Enjoy other advanced features for free (see below)
| Feature | What it does | |
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web control: Control your number through any web browser, changing diverts immediately 24-7 and viewing your itemised call history online in real-time | |
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voicemail: Voicemail with fully customisable answering message | |
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voicemail by email: Receive messages by email (as MP3 sound files) | |
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SMS notification: Receive text alerts when someone leaves a message | |
Pricing & availability
dmVoice is available at affordable prices for all business - with no hidden costs. See our full tariff guide for complete pricing information.
dmVoice case study
dmVoice helps cosmetics firm to shine
Devon entrepreneur Alice launched her own web-based cosmetics
company from home in February 2005. But the business failed to
break into profit - until Alice sharpened her brand image and improved
customer care by choosing an 0870 number, dmVoice and dmAnswers.
The challenge
Alice received about 45 order a month, averaging £37 per sale - but
this barely covered her expenses, let alone a wage packet. She spent
hundreds of pounds on advertisements in fashion magazines. But these
generated few sales.
The solution
Alice elevated her business onto the national stage by using a dmVoice 0870 number in her adverts and on her web site. Calls are forwarded to her home and to her mobile. Alice also purchased dmAnswers - so, when she's busy, her calls are answered in her business name by a professional call centre.
Business benefits
- The 0870 number enabled Alice to transform her image from a home-based hobby to a respectable UK fashion brand
- Orders have increased by a staggering 65% and average sale values have risen to £52
- The company moved into profit, earning almost £2000 income for Alice each month
- Alice no longer worries about missing calls, thanks to dmVoice and dmAnswers.